Customer support


Privacy statement

DIGI Group Ireland is committed to ensuring your privacy is protected. Should we ask you to provide information to us via this website, by which you can be identified, you can be assured it will only be used in accordance with this privacy policy.

Although unlikely, DIGI Group Ireland may change this policy by updating this page. We recommend you periodically check this page to ensure you are happy with any changes.


What information we collect and why

We may ask you to provide the following information:

  • Name
  • Company name
  • Contact information such as email address and phone number
  • Demographic information such as postcode, preferences and interests
  • Other information relevant to customer surveys

We may require this information for the following reasons:

  • To respond to your query
  • To improve our website, products or services
  • To keep our database of customer information accurate and up to date
  • And – with your explicit permission via marketing opt-in – to send you emails about our products, services, offers, news or other information we think you may find interesting or useful.



We are committed to ensuring the security of the information you provide to us. We have put in place physical, electronic and procedural protections to safeguard the information we collect on this website, preventing unauthorised access or disclosure.



Please see our Cookie Policy here:


Links to other websites

Our website may contain links to other websites we have deemed relevant. If you click these links to these other websites, please note we do not have control over them and they are not governed by this privacy policy. We cannot be responsible for the protection and privacy of information you provide on other websites.


Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • When completing a form on the website, you can use the tick box option at the end to indicate whether you would like us to store and use your information for marketing purposes or not
  • If you have previously agreed to us using your information for marketing purposes, you may change your mind at any time – simply email ‘Unsubscribe’ from the email address we have on file to:

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

If you have opted into our marketing emails, we may use your personal information to send you promotional information about third parties, which we think you may find interesting, however it is unlikely.

You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please write to DIGI Group Ireland, T23 Rowan Avenue, Stillorgan Business Park, Blackrock, Dublin, A94 DH00.

If you believe that any information we are holding on you is incorrect or incomplete, please write to us or email us ( We will promptly correct any information found to be incorrect.