Case Studies

Prior to installing Digi ESLs, we felt that our whole pricing system had been complicated and time consuming due to the number of price changes that took place over the last year.

Every three weeks there would be a price change and we would have to set aside two hours every Sunday to change labels. These these labels would have to be broken down into the different sections within the store. We would constantly be printing off labels and we found that we needed extra staff. Staff retention has been a big problem as the world has changed over the last year and as a result this had led to pricing errors. We felt that we had to review our process as there was too much labour work involved in order to meet our high standards of price integrity.

Having installed Digi ESLs in April 2023, the new process has taken all the hassle and stress away and price changes can now take place on a daily basis. We had two brilliant and courteous installers from Digi who fitted out the store. They showed us how to scan the product labels as we saw the price change in front of us and they were able to answer any questions that we had. Store integrity is extremely important to us and today we have the full confidence that the label matched to the product is the same to that charged at the till.

We received a great presentation from Colin from Digi who was extremely clear and concise in his description of how Digi Electronic Shelf Labels would operate and of how they could be of benefit to our Hardware stores both in Ashbourne and Sandymount.

We previously had only one old way of working around pricing changes. Staff would increase pricing on the computer, send messages to INTEC who would then print out and pull the labels and then find the different products. The whole process was long and tedious.

Having worked with Digi since July 2022, we have found our new process to be more efficient and effective as we can pull up the new price straight away. We find that our promotions within store are working very well and we are extremely happy with the whole system and the return on investment. Our staff can now concentrate on other important tasks within store without having to concentrate and worry about pricing changes.

Our new SM6000 has worked extremely well for us, efficient and easy for the staff to use. The cloud reporting function makes data easy to access and reports available at any time.’

We have been using the SM6000 in our butcher counter for the last number of months. It has allowed us to move away from a printer and PC based system to print everything at the counter.

The 15 inch screens are very user friendly and the ability to print both serve over and prepack at the counter has helped us streamline the prepack with less waste on labels

We are a wholesale and retail fish supplier based in Donegal. 

With over 20 years’ experience and a reputation for quality and service, it was important for us to have a system that allows everything to move fluidly and efficiently.    Digi created a bespoke software system for us.  We can accept and process orders, label our product while creating necessary dispatch documentation including invoices if required.   Products are all labelled accurately meeting all necessary legal requirements.  The system is an important part of our business and helps ensure we meet deadlines.

We have been using our Digi system for 1 year now and I can honestly recommend the software, the company and service.

We were very impressed with the ESL installation & support from Digi so decided to take the opportunity to upgrade our old scales. We are extremely happy with the results, 30k of savings in labels and also saving on cost of waste disposal has greatly exceeded our expectations.  I would definitely recommend the Digi Scale & DMC system to other retailers.