Customer support

Support

Remote support

If you’ve been asked by our team to download the AnyDesk application, please do so by clicking the button below. You will then need to click on the downloaded application* and provide the 10-digit number labelled ‘Your address’. 

*If you can’t find your downloads, try hitting the ctrl and ‘j’ keys on your keyboard while in your web browser.

Contacting DIGI customer support

Electronic Shelf Labels (ESL) Support

Call: 01 295 4844, press 1 for support, then 1 for ESL support

Scales & POS Support

Call: 01 295 4844, press 1 for support, then 2 for Scales & POS support

Self-Adhesive Labels & Printer Support

Call: 01 295 4844, press 1 for support, then 3 for Self-Adhesive Labels & Printer support

Helpful videos

How to clean the thermal head on your DIGI Scales